Shipping policy

Where do we ship to?

We mainly ship to the USA and to the list of Countries and regions: Canada, Hong Kong, Singapore, Australia, New Zealand, Europe (Germany, France, England, Italy, Switzerland, Spain, Sweden, Denmark, Netherlands, Ireland, Norway), Japan, South Korea, Malaysia, Thailand, etc. We also deliver to other countries around the world. If you do not see your country listed, please contact us and we will make it happen!

How long will it take to receive my order?

  • Orders are fufilled in our warehouses in China and are sent out within 1-3 business days of receiving payment.
  • We offer standard shipping and express shipping. DHL Express shipping takes up to 5-8 business days, and standard shipping takes up to 15-20 business days; However, delays can occur in transit, due to the holds at your local customs office or local post office, so it may take longer for an order to be delevered.
  • Delivery times may vary by location, holidays, disaster,and weather.
  • Orders are shipped in the order they are received throughout the workweek. If part of your order contains an iten that it back-ordered, we may ship items seperately. You will be notisfied via email if we do this to get prior approval.

How do I track my order?

Tracking information will be emailed to you once your order has been fulfilled and shipped out. You can track your package on our website or track it on a specific brand, such as USPS and other reliable shipping companies' websites by entering the tracking number we provided.

Return Shipping

You are responsible for any shipping fees in a return. See more information about returns and exchanges here: Return and refund policy

Import Taxes & VAT for International Orders

We do not collect taxes from international orderd therefore all taxes, duties, and customs fees are the responsibility of the recipent of the package.

Depending on the receiving country, your package could incur local customs or VAT charges. It happens rarely but we recommend contacting your local customs office for more information regarding your country's customs policies.